Refund Policy

Please read this Refund Policy carefully before completing your order.

1. Digital Product Nature

All products offered in this store are digital downloads (algorithmic trading strategies for the NinjaTrader or MetaTrader 5 platform). Because digital files cannot be “returned” once delivered, all sales are final after the download or delivery link has been made available.

2. EU and German Consumer Law Notice

In accordance with § 356 (5) BGB and the EU Consumer Rights Directive, the right of withdrawal for digital content expires once the download has begun, provided the customer has agreed to immediate access before the end of the withdrawal period. By completing your purchase and downloading the product, you expressly agree to this condition.

3. Exceptions

Refunds will only be considered if the file is defective or corrupted, and a replacement cannot be provided, or the wrong product was accidentally delivered by the seller. Requests for refunds due to buyer’s remorse (e.g. “I changed my mind”, “The product isn’t what I expected”, “It doesn’t fit my trading style”) cannot be accepted.

4. Technical Assistance

If you experience technical issues with installation or setup, please contact us at info@horizon-algo.com. We are happy to assist with troubleshooting to ensure the product works as intended.

5. Unauthorized Sharing

All purchases are licensed for personal use only. Redistribution, resale, or sharing of the files is strictly prohibited and may result in account suspension or legal action.

Futures and forex trading contains substantial risk and is not for every investor. An investor could potentially lose all or more than the initial investment. Risk capital is money that can be lost without jeopardizing ones’ financial security or life style. Only risk capital should be used for trading and only those with sufficient risk capital should consider trading. Past performance is not necessarily indicative of future results.

This presentation is for educational purposes only and the opinions expressed are those of the presenter only. All trades presented should be considered hypothetical and should not be expected to be replicated in a live trading account.

Hypothetical performance results have many inherent limitations, some of which are described below. No representation is being made that any account will or is likely to achieve profits or losses similar to those shown; in fact, there are frequently sharp differences between hypothetical performance results and the actual results subsequently achieved by any particular trading program. One of the limitations of hypothetical performance results is that they are generally prepared with the benefit of hindsight. In addition, hypothetical trading does not involve financial risk, and no hypothetical trading record can completely account for the impact of financial risk of actual trading. for example, the ability to withstand losses or to adhere to a particular trading program in spite of trading losses are material points which can also adversely affect actual trading results. There are numerous other factors related to the markets in general or to the implementation of any specific trading program which cannot be fully accounted for in the preparation of hypothetical performance results and all which can adversely affect trading results.

Testimonials appearing on this website may not be representative of other clients or customers and is not a guarantee of future performance or success.

Refund Policy